ovaye

ovaye.com

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Simone

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Simone

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Shop policies

Last updated on May 10, 2022

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ovaye was founded by Simone Webb in 2011. All pieces are influenced by a love for natural gemstones, minerals, crystals and rocks, with the aim of creating a unique, one off piece.
Please do not hesitate to get in touch if you have any questions.

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

I accept payment through Paypal. If you prefer to pay by card and do not have a Paypal account, you can still do so via Paypal without registering.

Shipping

I aim to ship all orders within 1-4 business days after payment has cleared. Please allow extra time for international orders to be received.

All items are shipped first class via Royal Mail / Airmail. This postage method does not provide any tracking order and once dispatched, all responsibility for items are in the Royal Mails hands; if an item is lost, I cannot be held responsible. If you require a tracking number or insurance for the item, please get in touch so that I can reserve the listing for you with an adjusted price.

Additional policies and FAQs

Custom orders are welcome, please feel free to convo me so we can discuss things further.